FAQ

• Q1: What is Your MOQ and delivery time?

  In general, our MOQ is 1000pcs for OEM, 100pcs for distribution, 1-2 pc for end users. The delivery time is 30-40 days for OEM, 14days for stock.

• Q2: What certificates do you have for your products?

  All our products have CE&RoHS certificate. We also can do it as customers' requirement.

• Q3: How can I get some samples?

  Sample order is acceptable. Some items are free for your test. Some items need to pay the sample fee, but all sample fee can be returnable after the final order confirmed.

• Q4: How does your factory control quality?

  We have strict quality control system from Raw Materials control, Process control and Test of finished products.  Each piece will be tested before packing.

• Q5: What is the product warranty?

  One year guarantee. Three years for accessories to repair.

• Q6: Do you have the capabilities of research and development and patent products?

  Yes, All products are designed and developed by our own engineer team. For now, We have tens of patented technology and products. We can completely meet your requirement of innovation and Intellectual Property Protection.

• Q7: What is Aviation Technology?

  We belong to Aviation Industry Corporation of China (AVIC), which is a leading developer of military aviation technology in China, We turn the technology to health and home care industry for civil use.

• Q8: Where is your factory located? How can I visit there?

  Our company located in Jinan city, Shandong Province, China. You can fly to Jinan Airport or take a High-Speed Rail (HRS) train to Jinan West High-Speed Rail Station, We will pick you up.

• Q9: After-sales customer service

  Send email to info@aviche.com with the problem you need to solve. We'll pass your message to our After-service team who will get back to you within 24 hours